PRIVACY POLICY

Stocdon Limited are committed to the security of your data when using our website.

Our Privacy Policy explains: What information we collect and why we collect it. How we use that information. The choices we offer, including how to access and update information.

Our contact details are: Stocdon Limited, 2 Manor Park, Mackenzie Way, Cheltenham, Gloucestershire, GL51 9TX.

Registered in England, Company Number 1685618


1 The information we collect and why we collect it

We collect information in the following ways:

Information you give us
The information you give us helps us to continuously improve our website and the services provided by Stocdon Limited.

We use this information for the providing of services, processing of orders, delivering goods and providing services and also for processing payments. When you make an order on account we conduct the necessary checks to ensure that the order placed is in accordance with the credit terms set out.

Your information helps us work with our suppliers to provide you with the best solution for your business, with technical, logistical or consultative recommendations.

We also use your information for communications about your order and our services and to continuously update your account. Your data also helps us to conduct the necessary checks and protect us and you against fraud.

Cookies

When you visit our website, we - like many other websites - make occasional and partial use of cookies. Cookies are specific identification markers which we transmit to your computer's hard drive or other terminal equipment to enable our systems to recognize your device.

Cookies are useful to us because they enable us, for example, to recognize you when you log in to our website, to save the items you have placed in your Shopping Basket and to improve the security of our online shop. The Help function in your web browser shows you how to stop your browser from accepting, displaying or rejecting new cookies.

Our website uses the Google Analytics web analysis service. As a result, usage information that is generated by cookies is transferred to our server and stored for analysis purposes so that we can optimise our website. Your IP address is anonymised immediately during this process to ensure that you remain an anonymous user. Although you may block the use of cookies, please note that you may subsequently not be able to use all the functions of this website to their full extent. In this case an opt-out cookie will be set to prevent your data being collected when you visit our website in future.

You may decide not to provide us with certain information, but this may mean you are unable to take advantage of some or all of our facilities.

2 Data sharing

We treat the data you submit to us as confidential. We do not share any personally identifiable information with third parties except in the event of:

If necessary to complete an order as instructed by you we may commission our approved suppliers to complete assignments for us. These third parties have access to personal information which is necessary for the completion of their assignments. However, they may not use this information for any other purpose. Furthermore, they are obligated to treat the information in a way which complies with this privacy policy and the relevant data protection laws.

We disclose customer accounts and personal data about customers when we are legally obligated to do so or when it is necessary to pass on such information in order to enforce our General Terms and Conditions of Business or other agreements or in order to protect our rights or the rights of our customers or those of third parties. This includes a data exchange with companies which specialize in preventing and minimizing misuse and credit card fraud. It is expressly clarified that in this context data is not shared with these companies for any commercial purpose which would conflict with this privacy policy.

3 Security of data traffic

In order to ensure that your information is transmitted securely, we use Secure Sockets Layer Software (SSL). This software encrypts the information you submit. We always endeavour to anonymize your data.

We take further security measures in connection with the collection, storage and disclosure of our customers' information. We continuously improve our security measures in line with technological developments. Regardless of this, it is your responsibility to protect yourself against unauthorized access to your password and your computer.

4 Access to my data

You can access a range of details about your account and your interaction with Stocdon Limited, and then update these details. When you update details, we usually keep a copy of your original information in our records.

In accordance with the GDPR Regulation effective 25th May 2018, you also have a right of access and you can request that we delete the information we have stored about you.

Additional Information

Unless stipulated otherwise, the use of all information which we hold about you and your customer accounts is subject to this privacy policy.

We reserve the right to modify this policy in whole or in part at certain times and also to send you information about our guidelines.

If you have any questions about data protection or any other suggestions, queries or concerns, please do not hesitate to write to us.